Privacy Policy
Shipping & Refund Policy
NuHealth is not liable for lost, held, or damaged packages. We are also not responsible for delivery errors made by carriers or for incorrect shipping information provided by the customer. Shipping services are obtained from third-party agents like USPS, UPS, and FedEx, and are included in your order from us. All shipping expenses are included; there are no additional charges.
Refunds
If your package is lost or damaged during shipping, we will issue a full refund. If you receive the kit but decide not to proceed with encapsulation, a non-refundable fee of $100 will be retained. Refunds cannot be issued after encapsulation.
We will notify you once we have received your refund request. If approved, the refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to process the refund.
To be eligible for a refund, you must notify us via email at info@nuhealthplacentachi.com or SMS at 708-251-1058.
Non-returnable/Non-refundable Items
Unfortunately, we cannot offer refunds once your placenta has been encapsulated into pills. Please contact us if you have questions or concerns about your order.
Waiver
Failure to exercise or enforce any right under these terms and conditions does not constitute a waiver of such rights. We reserve the right to enforce any such rights at any time.
Amendments to These Terms & Conditions
We reserve the right to amend these terms and conditions at any time. Any changes will take effect when posted on the website, and it is your responsibility to review the terms and conditions each time you use the website. Continued use of the website indicates your acceptance of the latest terms and conditions.
Privacy Policy
NuHealth understands the importance of confidentiality and privacy regarding your personal information. Please see our Privacy Policy for a description of how we may collect, use, and disclose your personal information.
Protected Health Information
When you set up an account with NuHealth, you establish a direct customer relationship with NuHealth and its subsidiary, enabling you to access and use various functions of the service. As part of that relationship, you provide information to NuHealth, including your name, email address, shipping address, and phone number. We may collect, use, and disclose this information in accordance with our Privacy Policy, and we do not consider it to be "health" or "medical" information. However, by using certain components of the service, you may also provide medical information that may be protected under applicable laws. NuHealth is not a "covered entity" under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). It is important to remember that HIPAA does not necessarily apply to an entity or person simply because health information is involved. Additionally, any medical or health information you provide that is subject to specific protections under applicable state laws will be used and disclosed only in accordance with such laws. Information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under our Privacy Policy. Protected Information does not include information that has been de-identified in accordance with HIPAA.
By using the service, you agree that even if HIPAA applies to NuHealth, any information you submit to NuHealth that is not intended and used solely for the provision of diagnosis and treatment is not considered Protected Information and will only be subject to our Privacy Policy and applicable state laws governing the privacy and security of such information.
Registration; User Accounts, Passwords, and Security
You are required to register and set up an account on the platform to access the service. The service is available only to users who have registered and have been granted accounts with usernames and passwords. Information you provide to NuHealth to register and set up an account, including name, username, email address, shipping address, and phone number, is not considered Protected Information for purposes of the Protected Health Information section above. You agree to maintain and update your information accurately. If you do not keep your information current, fail to submit truthful, accurate, and complete information, or if we have reasonable grounds to suspect as much, we have the right to suspend or terminate your account and use of the service. You also agree to immediately notify NuHealth of any unauthorized use of your username, password, or any other breach of security that you become aware of involving or relating to the service by emailing info@nuhealthplacentachi.com. Additionally, you agree to keep your username and password confidential and to exit your user account at the end of each session. NuHealth explicitly disclaims liability for any losses and damages arising from your failure to comply with this section. You may not use anyone else’s account at any time.
When establishing an account, you will be required to provide a username and password to be used as your login for your account. To help protect the privacy of data you transmit through the service, where personally identifiable information is requested, we use technology designed to encrypt the information before it is sent to us using Secure Sockets Layer (SSL) technology or similar encryption technology. We also take steps to protect user data we collect against unauthorized access. However, keep in mind that the service and our services run on software, hardware, and networks that may, from time to time, require maintenance or experience problems or breaches of security beyond our control. Additionally, persons with access to your computer, phone, or other mobile devices may be able to access the service and information about you, including medical information, contained in the service. It is your responsibility to log out of your account when you are not actively using it. It is also your responsibility to secure and prevent unauthorized physical access to your computer, phone, and other devices and to protect the confidentiality of your username and password.
You must exercise caution, good sense, and sound judgment when using the service. You are prohibited from violating, or attempting to violate, the security of the service. Any such violations may result in criminal and/or civil penalties against you. NuHealth may investigate any alleged or suspected violations and, if a criminal violation is suspected, NuHealth may cooperate with law enforcement agencies in their investigations.
Use and Ownership of the Service
The service and the information and content available through the service are protected by copyright laws worldwide. Subject to this agreement, NuHealth grants you a limited, non-transferable, revocable license to access and use the service for your personal use. Unless otherwise specified by NuHealth in a separate license, your right to use the service or the content is subject to this agreement, and all rights in the service and content are reserved by NuHealth. You agree that NuHealth and its subsidiary own all rights, title, and interest in the service (including but not limited to, any computer code, themes, objects, concepts, photographs, product descriptions, blog posts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, and documentation). You will not remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the service. NuHealth’s stylized name and other related graphics, logos, service marks, and trade names used on or in connection with the service are the trademarks of NuHealth and may not be used without permission, including in connection with any third-party products or services. Other trademarks, service marks, and trade names that may appear on or in the service are the property of their respective owners.
License to Information Submitted via the Service
Subject to any limitations on Protected Information described below, any information you transmit to NuHealth and its subsidiary via the service, whether by direct entry, submission, email, or otherwise, including data, questions, comments, forum communications, or suggestions (collectively, “Submissions”), will, to the extent permitted under applicable law, be treated as non-confidential and non-proprietary. Subject to any applicable account settings that you select, you grant NuHealth a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive and fully sublicensable right (including any moral rights) and license to use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display Submissions (in whole or in part) for the purposes of operating and providing the service to you and to our other users. You warrant that the holder of any worldwide intellectual property right, including moral rights, in Submissions has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above. You agree that you, not NuHealth, are responsible for all Submissions that you provide to the service. In addition to the foregoing, NuHealth and its subsidiary shall have the right, in its sole discretion, to edit, duplicate, or alter the Submission in any manner for any purpose that NuHealth deems necessary or desirable, and you irrevocably waive any and all so-called moral rights you may have in the Submission. You further agree that you shall have no right of approval and no claim to compensation in connection with the Submission.
If a Submission you make contains Protected Information, NuHealth and its subsidiary’s rights under this section with respect to the use or disclosure of such Protected Information will be limited as and to the extent required under applicable law.
Prohibited Use
You are prohibited from using or attempting to use the service (i) for any unlawful, unauthorized, fraudulent, or malicious purpose, (ii) in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, (iii) in any manner that could interfere with any other party’s use and enjoyment of the service, (iv) to gain unauthorized access to any other accounts, computer systems, or networks connected to any server or systems through hacking, password mining, or any other means, (v) to access systems, data, or information not intended by NuHealth to be made accessible to a user, (vi) to obtain any materials, or information through any means not intentionally made available by NuHealth and its subsidiary, (vii) to reverse engineer, disassemble, or decompile any section or technology on the service, or (viii) for any use other than the business purpose for which it was intended.
In addition, in connection with your use of the service, you agree you will not: (a) upload or transmit any message, information, data, text, software or images, or other content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic, or that may invade another’s right of privacy or publicity; (b) create a false identity or duplicative accounts for the purpose of misleading others or impersonate any person or entity, including, without limitation, any NuHealth representative, or falsely state or otherwise misrepresent your affiliation with a person or entity; (c) upload or transmit any material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements); (d) upload files that contain viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, spyware or any other similar software or programs that may damage the operation of another’s computer or property of another; (e) delete any author attributions, legal notices, or proprietary designations or labels that you upload to any communication feature; (f) use the service’s communication features in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text); (g) upload or transmit any unsolicited advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “phishing” or any other form of solicitation, commercial or otherwise; (h) violate any applicable local, state, national or international law; (i) upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright, or other proprietary rights of any party; (j) delete or revise any material posted by any other person or entity; (k) manipulate or otherwise display the service by using framing, mirroring, or similar navigational technology; (l) probe, scan, test the vulnerability of or breach the authentication measures of the service or any related networks or systems; (m) register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any services or any contests, promotions or sweepstakes if you are not expressly authorized by such party to do so; (n) harvest or otherwise collect information about others, including email addresses; (o) use any robot, spider, scraper, or other automated or manual means to access the service, or copy, download, distribute or reproduce any content or information on the service; or (p) assist or permit any person in engaging in any of these activities.
NuHealth and its subsidiary reserve the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of the foregoing, including, without limitation, the suspension or termination of a user’s access and/or account. NuHealth may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.
Except as may be provided in the Privacy Policy or prohibited by applicable law, NuHealth and its subsidiary reserve the right at all times to disclose any information as NuHealth deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in NuHealth’s sole discretion.
Right to Monitor
NuHealth and its subsidiary reserve the right to monitor general use of the service at any time as it deems appropriate and to remove any materials that, in NuHealth’s sole discretion, may be illegal, may subject NuHealth to liability, may violate this agreement, or are, in the sole discretion of NuHealth, inconsistent with NuHealth’s purpose for the service.
Third-Party Goods and Services
Parties other than NuHealth provide services or sell products through the service (collectively, “Third-Parties”), and NuHealth may also make available to you for purchase certain services, devices, items, or products manufactured, distributed, or sold by Third-Parties (“Third-Party Goods and Services”). Your use of any Third-Party Goods and any interactions with Third-Parties, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such use or interactions, are solely between you and such Third-Parties. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction involving Third-Parties or any Third-Party Goods and Services. You are solely responsible for, and shall exercise caution, discretion, common sense, and judgment in, using the service and disclosing personal information.
You agree that NuHealth shall not be responsible or liable for any loss or damage of any sort incurred as the result of your use of the service, including any Third-Party Goods and Services or your interactions with any Third-Parties. Certain of NuHealth’s shareholders, directors, officers, employees, contractors, or agents (collectively, “NuHealth Owners and Personnel”) may have a financial interest in one or more Third-Parties and may profit from your use of the Third-Parties and/or the sale of Third-Party Goods and Services to you.